Conditions for our canoe and bike rides:
- Please show up 15 minutes pior to departure at our office 49 rue de Verdun 85300 Sallertaine (next to the Tourist board)
- Closed shoes are compulsory. No flip flop accepted
- Please bring your own pen to check-in
Terms of cancelation :
Cancellation by the customer: If the reserved ride is canceled by the participant within fifteen days of the scheduled date, the deposit (30% of the amount of the service) is due and collected, except for a new schedule date agreed in replacement, or unless replaced by other participants on the same schedules. If the tour is canceled by the participant within two days of the scheduled date, the Route du Sel charges the full set of organizational costs incurred (supplies, external participants).
Cancellation by the Salt Road: Without climatic hazards or linked to external events of force majeure, the cancellation of a ride by the Salt Road gives rise to the full refund of any payment made by the customer, without entitling to a any additional compensation. In this case and according to its possibilities, La Route du Sel facilitates and advises the organization of alternative activities.
In case of special natural conditions (rain, strong wind, extreme temperatures), according to the appreciation of La Route du Sel, the satisfaction of the participants is always searched. In such a case, the planned activity is primarily developed by la Route du Sel. When the development of the activity is of a lower cost than initially planned, the billing is done at the actual cost. In case of refusal by the customer of the proposed amenities, La Route du Sel may retain some or all of the deposit for expenses incurred.
In case of impassable natural conditions, according to the appreciation of la Route du Sel,the satisfaction of the participants is always searched. In such a case, the planned activity is primarily arranged or reprogrammed by mutual agreement between the parties. When the development of the activity is of a lower cost than initially planned, the billing is done at the actual cost. In case of impossibility of development or reprogramming, La Route du Sel may retain some or all of the deposit for expenses incurred.